The My Riwal Customer Portal

The management of rental equipment at major construction projects or industrial sites can be complex and challenging. The My Riwal customer portal makes this process simple and easy, by providing you with one platform in which to conduct all of your business with Riwal. Most of the portal's capabilities are also available on the My Riwal app as well. With My Riwal (portal and app), you can access real-time visibility of your personal rental information and manage it all in one place, offering you time savings and increased profitability.

Features of My Riwal

Access rental orders online (desktop, tablet, and smartphone)
View updated invoices
Access list of trained employees
Access machine documents
Rent and off-rent machines quickly
Contact your account manager
Pinpoint the exact location of a specific machine

Gain Real-Time Rental Insights

My Riwal provides you with information about your running and closed rental orders. It offers you real time insight into your contracts, order confirmations and invoices. Additionally, you can immediately see which machines are working on your projects and in what location. With the Track & Trace feature, you will be able to pinpoint the exact location of a specific machine.

Rent and Off-Rent Machines Online

With My Riwal, you can rent and off-rent equipment 24/7, which will save you time and money. Plus, you can quickly find specific documents, such as the inspection sheet and operating manual, that are all downloadable with just one click.

Access Invoices Anytime, Anywhere

You will have unlimited access to your invoices and save time by having the invoice history and payment status at your fingertips, available for download whenever you need. Additionally, you can check which employees need renewed training based on the validity of their certificates and request new training.

View KPIs and Increase Sustainability

There is a strong drive to improve sustainability on construction projects and industrial work sites. This requires companies to reduce carbon emissions and better measure emissions metrics to enhance reporting capabilities. My Riwal allows you to quickly and easily view your CO2 emissions and other important KPIs such as how many machines are in use, machine operating time, and how optimally your machines have been used.