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riwal: dynamic and customer focused

Riwal Corporate Stratergy
Riwal UK is a dynamic customer-focused powered access specialist that strives to deliver the best experience for anyone using our services. 

Of course, everyone can claim to be better or different so what makes our aerial platform rental business actually stand out from the crowd? It’s all down to our dedicated team of working at height experts, fleet of high quality machines and a determination to provide an all-round first class hire service.

This service is based on measurable performance indicators such as machine availability, on-time delivery/pick-up, safety, and even invoice accuracy. It’s an obsessive 360-degree attention to detail that we call The Riwal Way. The Riwal rental fleet includes scissor lifts, telehandlers, articulating boom lifts, telescopic boom lifts and spider lifts from leading manufacturers such as JLG, Genie, Skyjack, Haulotte, Manitou and more. We have four busy UK aerial platform depots in Kent, Berkshire, Northamptonshire and Lancashire, enabling us to offer a truly nationwide service to a large variety of industries from construction to film and television.

In all these activities the working at height safety of our customers is of prime importance to us and through our highly experienced training division, ALS Safety, we are able to offer IPAF, PASMA and other industry recognised courses. The Riwal Holding Group, established in 1968 and headquartered in The Netherlands, is an international rental and sales specialist of aerial work platforms, telehandlers and power generators. Riwal employs over 2,350 people, has 75 depot operations in 16 countries, operates over 18,000 units and conducts business in over 70 countries. Riwal’s mission is through engaged people, provide the best customer experience. 

We are also delighted that Riwal won the Large Rental Company of the Year 2016 at the European Rental Awards. Much of our success is down to our ongoing commitment to The Riwal Way – our philosophy of continued improvement in all areas of our business.