United Kingdom - English
  • Belgium - Dutch
  • Croatia - Croatian
  • Denmark - Danish
  • France - French
  • Germany - German
  • Kazakhstan - English
  • Kazakhstan - Russian
  • Netherlands - Dutch
  • Norway - Norwegian
  • Poland - Polish
  • Slovenia - Slovenian
  • Spain - Spanish
  • Sweden - Swedish
  • United Kingdom - English


Access 4U - Customer Portal

March 2018 – Riwal, the aerial work platform and telehandler rental specialist, has launched the
Riwal Rental App.
Riwal’s Rental App, which was designed specifically for its customers, allows them to browse, reserve
and schedule aerial work platforms in one seamless process.
The Riwal Rental App is part of the company’s digital strategy to enhance customer connectivity and
engage in new markets. The app’s interface is highly user friendly for customers, who will also be
assisted via the app’s live-chat functionality. In addition, customers with an Access4U customer portal
account can easily manage their entire rental activity in the app. Ultimately, the app will enhance job-site
productivity and the customer experience.
At the moment, the Riwal Rental App has been rolled out in Denmark, Sweden, Belgium, The
Netherlands, UK, France, Germany, Poland and Slovenia. Other countries will soon follow. It is available
in Android now, and the iOs version will be available later this year.
Norty Turner, CEO of Riwal, comments: “This new online platform provides our customers with a digital
tool to simplify their way of interacting with us. We are committed to delivering the best customer
experience, which now includes the rental app. We have created a self-service rental experience that is
information rich and is mobile and user friendly to our customers who will increasingly operate in a more
digital way.”


About Riwal

The Riwal Holding Group, established in 1968 and headquartered in The Netherlands, is an international rental and
sales specialist of aerial work platforms, telehandlers and power generators. Riwal employs over 1800 people, has
67 depot operations in 16 countries, operates over 15.000 units and conducts business in over 70 countries.
Riwal’s mission is through engaged people, provide the best customer experience.