Riwal Rental App is now live on the App Store
September 2018 – Riwal, the aerial work platform and telehandler rental specialist, has launched the Riwal Rental App in the App Store.
In March 2018, Riwal´s Rental App was launched in the Google Play Store, and is now also available for Apple iOS users. The App allows rental customers to browse, reserve and schedule aerial work platforms among other features in one seamless process.
The Riwal Rental app is part of the company’s digital strategy to enhance customer connectivity and engage in new markets. The app’s interface is highly user friendly for customers, who will also be assisted via the app’s live-chat functionality. In addition, customers with a Riwal Access4U customer portal account can easily manage their entire rental activity in the app. Ultimately, the app will enhance job-site productivity and the customer experience.
The Riwal Rental App is available in the local language of all of the European countries in which Riwal has operations: Netherlands, Belgium, France, Germany, Poland, UK, Spain, Denmark, Sweden, Norway, Slovenia and Croatia.
Norty Turner, CEO of Riwal, comments: “This online platform provides our customers with a digital tool to simplify their way of interacting with us. We are committed to delivering the best customer experience, which now includes the rental app. We have created a self-service rental experience that is information rich and is mobile and user friendly to our customers who will increasingly operate in a more digital way.”
The Riwal Holding Group, established in 1968 and headquartered in The Netherlands, is an international rental and sales specialist of aerial work platforms, telehandlers and power generators. Riwal employs over 2000 people, has 67 depot operations in 16 countries, operates over 16.000 units and conducts business in over 70 countries. Riwal’s mission is through engaged people, provide the best customer experience.