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International Service Engineer - Technical SWAT team

Miejsce pracy: Holandia


Responsible for optimizing the availability of fleet for rental and sale. Resolving faults and performing maintenance and repairs on machines on site in an efficient, effective and customer-oriented way. Provide flexible technical support to the different Riwal countries and International projects when required.

Organizational Structure
  • Part of the Technical SWAT team
  • Reports to the - HQ International Technical Specialist
Tasks and responsibilities
  • Performing maintenance and repair work in accordance with the Riwal Way Standards (machinery in local Riwal countries, machinery on International Projects or machinery from the International Rental fleet);
  • Perform inspection of potential machines for trading/sales;
  • Perform pre/after-delivery inspections for International projects or sales deals;
  • Provide a malfunction diagnosis and correct the malfunction;
  • Reporting claims/damages and following the procedure;
  • Provide quality control of work performed and hours worked;
  • Request/order parts from the local warehouse or obtain parts via the international service desk;
  • Administrative handling of first check and maintenance/work orders in the ERP system;
  • Ensure safety, order and tidiness on the work floor;
  • Maintain/check equipment and tools provided;
  • Back-up for International service desk support (by phone).
  • Constantly keeping the International Technical Specialist informed about the progress of the work in order to allow the most efficient planning possible
  • Keep up to date on technical developments in our existing and new products by constantly seeking to expand knowledge via training and or inquiry from technical experts;
Riwal core values
  • Safety
  • Responsibility
  • Integrity
  • Engagement
  • Teamwork
Functional competencies
  • Adaptability
  • Creativity
  • Work efficiency
  • Expertise/professional knowledge
  • Commitment/engagement
  • Quality-conscious
  • Order, Neatness and Safety
  • Independent
  • Planning and organising of own work
  • Initiative
  • Willing to travel internationally as required (stay abroad from a few days to a few weeks, including weekends)
  • Secondary vocational education level of working and thinking (preferably completed a technical education, e.g. mechanical engineering, vehicle engineering or electrical engineering)
  • Completed relevant courses on hydraulics, pneumatics and electrical engineering;
  • At least 3-5 years relevant working experience;
  • Good command of (technical) English, both written and spoken, including jargon on at minimum European A2 level;
  • Safety, Health and Environment certificate;
  • Willing to obtain the mandatory certificates and trainings (IPAF, BMWT Forklift, Boom Lift etc.);
  • Willing to develop a specialty in servicing a specific brand or multiple brands;
  • Driving licence, category B;
  • Knowledge of Riwal´s way of working/ Lean principles
  • Place of residence one of the cities or nearby: Szczecin, Poznań, Pruszcz Gdański, Łódź, Gliwice, Rawa Mazowiecka, Warszawa, Kraków, Wrocław

Osoby zainteresowane prosimy o przesyłanie aplikacji na adres: kadry@riwal.com

Prosimy o dopisanie następującej klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."