{"id":6719,"date":"2024-01-11T13:00:53","date_gmt":"2024-01-11T13:00:53","guid":{"rendered":"https:\/\/www.riwal.com\/da\/?page_id=6719"},"modified":"2024-01-18T12:56:58","modified_gmt":"2024-01-18T12:56:58","slug":"the-riwal-way","status":"publish","type":"page","link":"https:\/\/www.riwal.com\/da\/the-riwal-way\/","title":{"rendered":"The Riwal Way"},"content":{"rendered":"\n
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The Riwal Way <\/h1>\t<\/div>\n<\/div>\n\n\n
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The Riwal Way<\/h2>\n<\/div>\n\n
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Vores vision er at levere branchens bedste kundeoplevelse. Vi ved dog, at det kr\u00e6ver mere end gode intentioner at opfylde dette l\u00f8fte. Derfor har vi implementeret The Riwal Way. Ideen bag The Riwal Way er at skabe standardiserede, gentagelige systemer for hvert aspekt af vores forretning, s\u00e5 vi kan sikre samme kvalitetsprodukt og -service for hver enkelt kunde, hver gang vi driver forretning og hvor end i verden vi driver forretning.<\/p>\n<\/div>\n\n

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For at skabe The Riwal Way har vi spurgt vores kunder – fra mange forskellige lande og som arbejder i mange forskellige brancher – hvad de satte mest pris p\u00e5 ved os. Samtidig spurgte vi hvad der var vigtigst for dem, n\u00e5r de lavede forretninger med os. Vi var i stand til at koge deres feedback ned til seks \u201dv\u00e6rdifor\u00f8gelser\u201d lige fra sikkerhed (der er alles vigtigste prioritet) til pr\u00e6cise fakturaer. Og med den viden har vi opbygget en driftsmodel, som er totalt fokuseret p\u00e5 at levere disse v\u00e6rdifor\u00f8gelser til vores kunder. <\/p>\n<\/div>\n\n

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Fordele<\/h3>\n<\/div>\n\n
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Fordelene – ideen om den bedste kundeoplevelse – ses i vores kunders \u00f8gede produktivitet og i deres evne til at m\u00f8de deadlines og reducere omkostninger. De str\u00e6kker sig ogs\u00e5 til den tillid, som vores kunder har til, at de kan stole p\u00e5 vores udstyr og ringe til os for at f\u00e5 hj\u00e6lp. I baglokalet ved vores kunder, at de kan afslutte deres transaktioner med total klarhed og uden hovedpine. Det er det, som The Riwal Way handler om. Men hvordan fungerer den? Det vi har gjort, var omhyggeligt at analysere alle vores \u201dkerneprocesser\u201d i det, som vi kalder udlejnings-cyklussen, og at standardisere dem baseret p\u00e5 den bedste praksis.<\/p>\n<\/div>\n\n

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Udlejningscyklus<\/h3>\n<\/div>\n\n
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Vi har skabt et curriculum til undervisning af alle i virksomheden i The Riwal Way og gennemf\u00f8rte intensive kurser i alle vores afdelinger for at integrere principperne bag The Riwal Way i vores forretning. Resultatet er en endnu bedre kundeoplevelse med hurtigere svartid, en reduktion i antallet af nedbrud til et absolut minimum, forbedret effektivitet og h\u00f8jere produktivitet for vores kunder. Ultimativt kan vi p\u00e5 den anden side pr\u00e6sentere kunden for denne udlejningscyklus, som indbefatter alle afdelinger i vores virksomhed.<\/p>\n<\/div>\n\n

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Vi bliver stadig bedre<\/h3>\n<\/div>\n\n
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Vi er dog stadig ikke tilfreds endnu, og nej, det bliver vi nok aldrig. L\u00f8bende forbedringer er afg\u00f8rende for The Riwal Way, dels fordi vi ved, at uanset, hvor godt vi g\u00f8r det, s\u00e5 kan vi altid levere mere til vores kunder, og dels fordi vi ved, at konkurrencen aldrig sover. Derfor forts\u00e6tter vi med at arbejde t\u00e6t sammen med vores kunder for at finde ud af, hvad vi kan g\u00f8re bedre, og hvad ellers de har brug for. For at levere branchens bedste kundeoplevelse i dag, og en endnu bedre i morgen.<\/p>\n<\/div>\n\n

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Om Riwal<\/h3>\n<\/div>\n\n
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Riwal Danmark A\/S er Danmarks st\u00f8rste liftspecialist. Vi blev grundlagt i for\u00e5ret 2001 og er en del af Riwal Group, der har datterselskaber i 14 lande og en liftfl\u00e5de best\u00e5ende af mere end 20.000 enheder.<\/p>\n<\/div>\n\n

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L\u00e6s mere om Riwal<\/a><\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t<\/div> ","protected":false},"excerpt":{"rendered":"

The Riwal Way Vores vision er at levere branchens bedste kundeoplevelse. Vi ved dog, at det kr\u00e6ver mere end gode intentioner at opfylde dette l\u00f8fte. Derfor har vi implementeret The Riwal Way. Ideen bag The Riwal Way er at skabe standardiserede, gentagelige systemer for hvert aspekt af vores forretning, s\u00e5 vi kan sikre samme kvalitetsprodukt … Fortsat<\/a><\/p>\n","protected":false},"author":36,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6719","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nThe Riwal Way | Riwal<\/title>\n<meta name=\"description\" content=\"The Riwal Way handler om, hvordan vi kan sikre den optimale service for hver enkelt kunde, hver eneste gang, i hver eneste medlemsland.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.riwal.com\/da\/the-riwal-way\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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